Help & FAQ

Shipping is carried out within 3–5 business days via DHL.

Returns are easy to process by:

- Logging into your customer account

- Accessing the order

- Using the "Request return" function.

To prevent cracks or other damage to the print, please follow these care instructions:

- Wash the fabric inside out

- Do not use fabric softener

- Do not tumble dry

- Do not iron the print / Iron the embroidery on the reverse side

Contact Information

Email: service.erow@gmail.com

Phone: +49 152 28769986